IHC Pharmacy Centers
IHC operates two pharmacy locations licensed by the California Board of Pharmacy, one at the Rincon Clinic and the second at the Santa Ysabel Clinic. The Pharmacy staff is committed to making sure patients understand their medication. Patients learn:
- Why the medication is prescribed.
- How and when to take it.
- What to expect in terms of response and side effects.
- Possible interactions with food and other medications.
Standards of Practice
The Pharmacy goes beyond externally established norms to achieve optimal outcomes in the use of drugs and medicines in the tribal communities it serves. It:
- Uses a customized computer program to screen for drug interactions and allergy contra-indications.
- Conducts periodic drug utilization reviews and evaluations on medications and therapies used to treat conditions prevalent in the community.
- Reviews patient medication records and prescriptions to verify that drugs are prescribed and taken appropriately for the patient's age, gender, and medical condition. This includes checking dosages and duration of therapy for correctness.
- Manages the availability, preparation, and control of medication.
A Proactive Approach
The Pharmacy has created many innovative programs, some in conjunction with other departments. These include:
- A poison prevention program.
- A highly successful cold medicine package.
- An insulin syringe/needle reclamation program to diminish potential abuse and spread of disease.
- A home blood glucose monitoring distribution program.
- A medication administration guide for patients with complicated, multiple drug treatment regimens.
- A "BYOB" (bring-your-own-bag) program in which patients are encouraged to bring collected medications to the pharmacy where staff checks the assortment for age, indication of use, and other problems.
As a contributing member of overall clinic care, the pharmacy participates in multiple interdepartmental programs. These efforts include:
- Working and consulting with prescribers to offer alternatives and encourage the best patient outcomes.
- Working and consulting with prescription insurance carriers.
- Being part of the CQI (Continuous Quality Improvement) committee that strives to improve patient satisfaction and outcomes.
- Maintaining a diabetic database resourced by other departments.
- Relieving the strain on medical staff by administering to less serious patient needs.
- Providing in-service drug therapy education to IHC staff.